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  • Crocs can shrink or warp when exposed to heat and direct sunlight. To keep your Crocs in good condition, avoid leaving them where they will be exposed to heat or sun, such as a dishwasher, washing machine (hot cycle), or a hot car. Shrunk or warped Crocs are not covered under warranty; this includes all purchases that are within the 90-day warranty period.

  • Crocs shoes are made entirely of Croslite™ material and do not contain latex. Crocs shoes that are not made entirely of Croslite™ material may contain other products within legal limits. See individual product pages for details.

  • Crocs are covered by a 90-day product warranty. The warranty for Crocs Footwear applies to defects in materials and workmanship for 90 days from the date of receipt of the product. Please contact us and specify your order number, defect item, and contact details.

  • We do not currently replace straps, rivets, or liners. If you believe there is a quality issue with your item, we will make it right. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair.

  • Yes, in 2021 Crocs became a 100% vegan brand, eliminating all animal-derived material from our product.

  • Certain Crocs™ shoes offer CrocsLock™ tread, which provides slip-resistance that meets or exceeds industry standards. Please note that while they are slip-resistant, they are not completely slip-proof. Please use general caution, as you would in any other shoe.

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